From customers just like you. We ask each customer to rate their experience with their referred Pro as soon as a job is completed. Gathering reviews is our way of measuring how we’re doing as a company in providing you with the type of solid referrals that our customers have come to expect.
We also ask some customer to rate through TrustPilot. This is a third party, that helps us ensure the reviews are authentic.
It changes daily, but we consistently have 90% of our reviews at the 4.8-star level.
We use the average of each Pro’s reviews to determine if he or she is delivering the quality of service demand by our customers.